Privacy Policy

Welcome to Sponge Grandpa (accessible at https://www.spongegrandpa.com).
Your privacy is important to us. This Privacy Policy document explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

1.Information We Collect

1.1 Personal Information You Provide

When you place an order, contact us, or subscribe to our services, we may collect:

• Name
• Email address
• Shipping address
• Billing address
• Phone number
• Payment information (processed securely by third-party payment providers)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring/exit pages

This information helps us improve website performance and user experience.

2.How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders
• To provide customer support
• To communicate with you about orders, products, or promotions
• To improve our website, products, and services
• To prevent fraud and ensure website security
• To comply with legal obligations

3.Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functions
• Analyze website traffic and user behavior
• Improve marketing and advertising effectiveness

4.Sharing Your Information

You can chooseWe do not sell or rent your personal information.
We may share your information only with trusted third parties, including:

• Payment processors (e.g., PayPal, Stripe)
• Logistics and shipping partners
• Website hosting and analytics providers
• Legal or regulatory authorities when required by law

All third parties are required to protect your information. to disable cookies through your browser settings. However, some website features may not function properly.

5.International Data Transfers

As we operate globally, your information may be transferred to and processed in countries outside your own, including China, where our business is based.
We take reasonable measures to ensure your personal data is protected in accordance with applicable laws and regulations.

6.Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access
• Loss or misuse
• Disclosure or alteration

However, no method of transmission over the Internet is 100% secure.

7.Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your personal data
• Withdraw consent for data processing
• Object to certain uses of your data

To exercise your rights, please contact us using the information below.

8.Children’s Information

Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If you believe your child has provided personal data, please contact us and we will promptly remove it.

9.Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

10.Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

11.Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Sponge Grandpa
Email: info@spongegrandpa.com（可自行修改）
Website: https://www.spongegrandpa.com